Blue Nile, the leading retailer of diamonds and fine jewelry, is seeking a motivated Customer Service Representative to join our team. The Customer Service Representative will represent Blue Nile as an experienced customer service and sales professional via phone or e-mail, by selling our high quality diamonds and jewelry and addressing and resolving customer questions or concerns.  

We are currently seeking full-time, part-time, and seasonal Customer Service Representatives. 

Full Time Shift:

We are currently seeking a floater that would be able to cover different shifts depending on the needs of the department. The shifts are always assigned two weeks in advance and shifts could be during the following times:

• Monday-Friday: 5am - 11pm
• Saturday-Sunday: 6am- 7pm

Part Time Shifts:

• Monday 5:00am - 12:30pm,
• Tuesday 5:00am - 12:30pm, and
• Friday 6:00am - 12:30pm

     OR

• Monday 3:00p-9:30p,
• Tuesday 3:00p-9:30p, and
• Friday 2:00pm - 11:00p

Seasonal Shift:

We are currently seasonal employees to help us through our exciting holiday season.  A variety of shifts will be available including early morning, evening and weekend shifts.  Assignments are scheduled to begin and end on the following dates:

• Tuesday, November 6 through Friday, December 28
• Wednesday, November 21 through Friday, December 28
• Thursday, November 29 through Friday, December 28

Essential Functions:

• Identifying customer needs, building customer relationships through care and responsiveness, presenting product recommendations and assisting customers through the purchasing process
• Answer incoming customer calls or e-mails to facilitate a sale, guide customers through calls, answer questions about products and services of particular interest to the customer, resolve and restore customer confidence

Blue Nile is provides a superior employment experience:

Full-time employees receive compensation packages which include stock options, and are eligible to participate in our comprehensive benefit program includes company-paid health insurance, short-term disability, life insurance and a transportation allowance.

Part-time, full-time and seasonal emploees are eligible to participate in our 401(k) retirement plan with company match and may also take advantage of our fantastic employee discount program.

For consideration: Please sumbit resume with salary requirements and preferred shift via e-mail to jobs@bluenile.com or via fax to 206.336.6750.

About Blue Nile:
Founded in 1999, Blue Nile is the leading online retailer of diamonds and fine jewelry. It has built a well respected brand by providing consumers with a better way to buy diamonds and fine jewelry. Blue Nile has established some of the highest quality standards in the industry and provides consumers with in-depth educational materials and unique online tools that place consumers in control of the jewelry shopping process. The Blue Nile Web sites showcase thousands of independently certified diamonds and fine jewelry at prices significantly below traditional retail. Blue Nile can be found online at www.bluenile.com, www.bluenile.ca and www.bluenile.co.uk. Blue Nile's shares are traded on the Nasdaq Stock Market LLC under the symbol NILE.